Disclaimer

You’ll see this notice throughout CropCoach and in the emails we send about your account. The rest of this page explains what it means.

CropCoach helps you understand what the official crop insurance handbooks say. It gives general information, not advice about your own situation.

Nothing CropCoach tells you is insurance, legal, tax, accounting or financial advice, or a recommendation to buy, change, keep or cancel any coverage. CropCoach is not an insurance company, an approved insurance provider or an insurance agent, and it does not sell insurance. Using it does not make us your agent, adviser or representative, and does not create any agent, broker or other professional relationship.

For advice about your own situation, talk to your crop insurance agent, and to a lawyer, tax adviser or accountant where the question calls for one.

CropCoach answers only from the official USDA crop insurance handbooks that have been loaded into it. These handbooks are published by USDA’s Risk Management Agency (RMA). CropCoach does not search the internet for answers.

• Every answer cites the handbook and section it came from, so you can check it yourself.
• If the handbooks don’t cover your question, CropCoach says so rather than guessing.

The handbook set has limits. It may not include every handbook that applies to you, it may not be the latest edition of each handbook, and it may not reflect bulletins, policy changes or other guidance RMA has issued since.

Crop insurance handbooks are issued for a crop year and revised from time to time. Rules, dates and procedures can change from one crop year to the next.

An answer reflects the edition of the handbook loaded into CropCoach. That may not be the edition that governs your policy for the crop year you’re asking about. Check the edition and crop year of the cited source, and if it isn’t the one for your crop year, check the current edition or ask your agent before you rely on the answer.

CropCoach’s answers are generated by artificial intelligence (AI), working from the handbook passages it finds for your question. No person reviews an answer before you see it. AI makes mistakes, and it can sound confident and clear while being wrong. An answer can:

• misread or misstate what a passage says;
• leave out a condition, exception or deadline that matters to you;
• combine passages that don’t belong together, or apply a rule to a situation it doesn’t cover;
• rely on a passage that isn’t the one that actually answers your question.

Asking the same question again, or wording it differently, may give a different answer.

Always check the cited source before you rely on an answer. The handbook text, not CropCoach’s summary of it, is what counts.

CropCoach can’t see your policy, your acres, your coverage elections, your yields or your claim. It answers from what the handbooks say in general and from what you tell it in your question.

The rules often depend on your crop, your plan of insurance, your county and the crop year. An answer that is right in general may not be right for you.

Before you make any decision about your coverage, a claim, planting, what you report or a deadline, confirm it with your crop insurance agent or your approved insurance provider (the insurance company that services your policy). A missed deadline or a reporting mistake can affect your coverage or a claim, so treat CropCoach as a starting point, not the final word.

Your policy, and the official determinations of your approved insurance provider and RMA, are what govern. If anything CropCoach tells you conflicts with them, they win.

If you have a deadline coming up, have had a loss, or need to give notice of damage, contact your agent or approved insurance provider directly and promptly. Don’t wait on CropCoach, and don’t rely on it for a date. Policies set strict time limits, and missing one can reduce or void a claim.

CropCoach can’t file a claim, give notice of loss or report anything for you. Nothing you type into CropCoach reaches your agent, your approved insurance provider or RMA.

Sample questions, sample answers and other illustrations on this website, such as the demonstration on the home page, are illustrative only. They show how CropCoach works. They may be shortened or simplified, may not reflect the current handbooks, and are not answers to your question. Don’t rely on them.

CropCoach is an independent service. It is not affiliated with, endorsed by or acting for the U.S. Department of Agriculture (USDA), the Risk Management Agency (RMA) or the Federal Crop Insurance Corporation (FCIC).

References to USDA, RMA, FCIC and their handbooks, programs and publications are for identification only: they say where the information comes from. They do not mean that any of them has reviewed, approved or endorsed CropCoach or its answers. Other names and marks belong to their owners.

CropCoach may link to or name other websites, such as RMA’s, for your convenience. We don’t control those sites and aren’t responsible for their content, accuracy, availability or privacy practices. A link is not an endorsement, and the other site’s own terms apply when you visit it.

CropCoach is a free service. We don’t promise that it will be available at any particular time, that it will answer every question, or that it or its answers will be complete, current or free of errors. We may change, suspend or stop the service, or change the handbooks it draws on, at any time.

You decide what to do with an answer. To the extent the law allows, CropCoach is not responsible for any loss that comes from relying on an answer, including a reduced or denied claim, a missed deadline or a coverage decision.

This Disclaimer is part of our Terms of Use, which contain the full terms, including the limits on our liability.

If you think an answer is wrong, or you have a question about this page, email us at support@mycropcoach.com. It helps to include the question you asked and the answer you got.

If something is urgent, such as a deadline or a loss, contact your agent or approved insurance provider, not us.